Shipping policy

  1. Processing Times:

    • All ready-to-ship items will be processed within 3 business days of your order placement.
    • Items that are custom and/or handmade will also be processed within 3 business days, regardless of their complexity.

  2. Shipping Times:

    • Ready-to-ship items will be shipped within 7 business days of your order placement.
    • Custom and/or handmade items will have varying shipping times, depending on the complexity of the item. Expect shipping times between 2 to 8 weeks.

  3. Shipping Methods:

    • We offer a range of shipping options for your convenience, including standard and expedited shipping. The available options will be displayed during the checkout process, and you can choose the one that best suits your needs.

  4. Shipping Costs:

    • Shipping costs are calculated based on the weight and dimensions of the items in your order, as well as your location. You will be able to view the shipping costs during the checkout process before making a payment.

  5. Order Tracking:

    • Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment.

  6. International Shipping:

    • We offer international shipping for our products. Please be aware that international orders may be subject to customs and import duties, which are the responsibility of the recipient. Make sure to check with your local customs office for any applicable fees.

  7. Order Status Updates:

    • You will receive order status updates via email throughout the order processing and shipping stages. If you have any specific questions or concerns about your order, please don't hesitate to contact our customer support team at [customer support email] or [customer support phone number].

  8. Returns and Refunds:

    • For information on our returns and refund policy, please refer to our [Returns and Refunds Policy].

  9. Contact Us:

    • If you have any questions or require further assistance, please feel free to contact us. You can reach our customer support team at [customer support email] or [customer support phone number].

Please note that this shipping policy is subject to change, so we recommend reviewing it periodically to stay informed about any updates. We value your business and strive to provide you with the best possible shopping experience.

Thank you for choosing Lee Jerome By Whitney Stephenson for your shopping needs. We look forward to serving you.